You are not alone

Demands on a WiFi network has never been greater. Mobile devices such as laptops, phones and tablets can move around if the signal is weak however there are now a whole range of products fixed throughout the home and office reliant on good quality and consistent WiFi connectivity.

How many of these do you have? Laptops, tablets, phones, Hive, Nest, Alexa, alarm systems, speakers. Smart meters, door bells, bulbs and cameras. Streaming services such as NowTV, Roku, Netflix and iPlayer...

In a bid to get full coverage you nip to Argos and buy a powerline adaptor or range extender. Oh no, the buffering continues, the family are unhappy, what now?!

How do we fix this?

The first place to start is to workout the optimum place for your router or access point(s). A central location is best however due to the position of the telephone socket this isn't always possible. Next up, scan for wireless networks around you, a great tool for Mac is WiFi explorer, it will tell you what channels are being used and the signal strength of neighbouring networks.

5Ghz is less crowded and offers faster speeds. This should be used where possible. The trade off is a lesser range and the signal is affected more by objects.

2.4Ghz offers a better range but overcrowding and interference can cause slower speeds and connectivity issues. Beware, Garage doors, cordless phones, baby monitors, microwaves and HP printers with WiFi direct enabled can cause interference. Stick to channels 1, 6 or 11 as these do not overlap.

Solutions offered

Coming soon...